Easy 30-day Return Policy
At Wefmarket, we’re happy to offer you an exchange for change of mind on most of our full price and discounted products if you return the product to Wefmarket within 30 days from the date of purchase, subject to the conditions and exclusions below.
( 1 ) Ensure that the products are as they were purchased
( 2 ) Send through the products to Wefmarket (or bring them in)
( 3 ) We will issue a store credit after inspecting the goods
Conditions and Exclusions
Subject to the Consumer Guarantees, products returned within the above time frame can be exchanged subject to the following conditions:
* Proof of purchase is accompanied with the returned product; and
* The product is unopened, unused, undamaged, unaltered and its original condition. If condition differs, we reserve the right to refuse the return or to charge a restocking fee of 15%.
Our change of mind policy doesn’t apply to the following products:
* Special ordered "Awaiting Stock" items; and
* Personalised items.
Cancellations of Orders
External factors can at times lead to delays in the delivery of our products and fulfillment of orders by our suppliers. This means that your products may take longer than usual to be delivered. Wefmarket will endeavour to get your products to you as soon as possible.
Requests to cancel orders that can be delivered in a reasonable time frame will incur a 10% charge. This charge assists with Wefmarket non refundable transactional costs, receiving and holding an unwanted product and the discount that may need to be offered to eventually sell the good. If you would like an update on your order, contact our team at info@Wefmarket.com.
Where Wefmarket is no longer able to supply the item you have purchased, or the product cannot be delivered in a reasonable time-frame we will provide you with a full refund, please allow 1-3 working days after receipt for refund.